Somerset veterinary services - delivered with courtesy and respect!
As a new client of Spinnaker Veterinary Clinic Inc. you can be sure that we will give your pet’s health our focused attention.
When you arrive for your appointment, you will be greeted at the front desk where our staff will check you in. At that point we verify that we have your appropriate contact information and your preferences on how you would like to be contacted.
We will then usher you into one of our examination rooms where you will be met by one of our veterinary assistants. The assistant will start by obtaining a brief medical history on your pet by asking about any conditions, the reason for your visit, etc.
One of our veterinarians will then give your pet a full head-to-toe examination, and will probably ask more detailed questions. After the physical exam, the doctor may recommend diagnostic tests. At this point the doctor will discuss his/her findings and/or recommendations with you, and together you will decide how to proceed. We are always more than happy to provide an estimate of services to clients to make sure we are all on the same page. Once we have decided together on the treatment plan, we will begin to run the tests that have been ordered by the doctor, which can usually be done in the practice.
If diagnostic tests are performed, the doctor will review the results with you. Usually one of the staff will come back to wrap things up, and may provide you with helpful informational handouts related to your pet. We will then process your payment, either in the exam room or back up at the front desk, and schedule any needed follow-up appointments.
We hope to meet you and your pets soon!